A Little Lakeside Love

After two years of visiting ENT’s, Neurologists and having endured a battery of testing I was finally diagnosed with SSCD short for Superior semicircular canal dehiscence. My body is in constant flight or fight mode and it’s exhausting to live like this on a daily basis. Fortunately, there is support in the Okanagan for those of us who have to live with debilitating dizziness. Clarice Bower and Nichole Sorensen have formed a group to inform patients and our families on different therapies and strategies to make us live a more active and fulfilling life. I call this the invisible medical problem, we look fine on the outside but on the inside, we daily feel the panic of not knowing when and what is going to trigger an episode of dizziness. Both Clarice Bower and Nichole Sorensen are fantastic at educating patients on tools and strategies for dealing with our debilitating symptoms.I am extremely grateful for the support and education I have received from this group as it assists me daily in leading as close to normal life as possible. 

Cathy D, BALANCE PATIENT

Lakeside Hearing was amazing! Had some hearing aids that I purchased from a place in Penticton and they couldn’t provide me with the level of service I needed. From the first email to lakeside I could see their professionalism and dedication. I booked an appt with Bailey to get new hearing aids and she was AWESOME. I’ve been wearing hearing aids for 30 years and I haven’t met anyone who would give me the level of service I needed until I came here. She gave me a pair of demo hearing aids to try while we waited for the new ones to come in. After visiting Lakeside, they’ve vastly improved my quality of life and I’ve been hearing sounds I couldn’t hear before. Thank you Bailey and team for everything you’ve done!

Daniel, HEARING PATIENT

My husband Andy Popoff had been suffering with extreme Tinnitus for many years and after his appointment with Claire Beldi , and getting fitted with hearing aids, which are equipped with the newest technologies, has improved the quality of his life!!!. Watching TV is much clearer at a reasonable volume and eliminates his focus on the Tinnitus. He is so pleased and thankful for Claire Beldi and her professionalism. I highly recommend this clinic.

Ann, SPOUSE OF TINNITUS PATIENT

Excellent care and attention. I suffer from tinnitus which was getting worse under the stress of Covid 19. Nichole is thoroughly professional and took the time to explain the options. My tinnitus has improved. I would wholeheartedly recommend Lakeside Hearing.

David, TINNITUS PATIENT

It was a school recommendation that my 9 year old son get his hearing tested and we had a few friends suggest we go to Lakeside Hearing. The office was welcoming, bright and the staff extremely friendly! Claire was so great with my curious kids – explaining the various posters and instruments in the office and making them feel at ease throughout the entire process. After watching my son have his hearing assessed, my 7 year old daughter, who came along for the visit, was a little disappointed that she wasn’t getting her hearing checked too! It was an all around positive experience!

Parent of a Pediatric Patient

Nichole and her wonderful staff of ladies are simply Superb in their professionalism and personal care for the needs I have with hearing . It is difficult to hear my customers without their help and skilled approach to balance my ears out ! What a difference ! Even with the masks muffling my customers words I can now adjust up and “Bob’s your Uncle”. Just knocked the stress I had been experiencing right OUT. Thank you Nichole and Ladies of Lakeside in Lake Country!

James, HEARING PATIENT

I enjoyed top notch service from the time of initial contact, throughout the examination process, and in follow-up through provision of an informative email message. The Audiologist, Ms. Sinclair exercised kind patience and understanding in gathering my background information and concerns. She conducted a thorough tinnitus and hearing examination, and took time to educate me further about tinnitus and hearing loss. Excellent service from a caring group of professionals. Thank you 🙂

Tim, HEARING AND TINNITUS PATIENT

I visited the clinic May 6, 2022 for an exam and recommendation for my tinnitus. Claire Beldi, my audiologist, conducted a series of tests before making any recommendations. She was thorough and competent. She determined that my hearing was good and my tinnitus condition would not be improved with any aids. There was no hard sell. Integrity is the single word I would use to describe my visit.

Sandy

I can’t recommend Nicole and Erica enough. Not only are they helping me with my vertigo issues but they are both so thoughtful, caring and informative. Whenever I leave Lakeside I always feel hopeful.

Liz, BALANCE PATIENT

My husband, Lyman, had a very positive experience at Lakeside Hearing. Bailey Sinclair was very thorough in conducting the hearing test and she was very knowledgeable in the follow-up particularly in relation to the functioning of the Widex App. At all times, Bailey was very courteous and professional and she has a great friendly attitude.

Wife of Hearing Aid Patient

After moving to Kelowna, I decided to replace my hearing aids. I am so happy I found Lakeside Hearing. It was important to me to find an independent audiologist who could give me brand-unbiased advice. Nichole is intelligent and professional, and she listened to my needs and lifestyle requirements before recommending that I change brands. I was blown away by the improvement within the first hours of my trial. Highly recommend her.

Fiona, HEARING PATIENT

At Lakeside Hearing, we are dedicated to providing compassionate and comprehensive hearing and balance care. As an independent Audiology clinic, we rely on your support and feedback to not only help us improve, but help others searching for help with their unique needs. Please share your thoughts through the links below or contact us directly.

Did you feel your needs were taken care of at your last visit? Making sure our patients’ needs are met is our top priority, so if there was anything about your visit that you loved (or that you felt needed improvement), we’d love to hear about it.

Thank you so much for taking the time to review Lakeside Hearing, and for sharing our service within the Okanagan community!

Jonathan Hintz
Jonathan Hintz
1737154863
I went to Lakeside Hearing to have some impression molds done for a custom built set of In ear monitors from a company not associated with Lakeside Hearing. Understanding different companies have different requirements & methods, I did have to go back a couple times to have the molds re-done. Bailey was assisting me and she was very understanding and accommodating, even squeezing me back in same day to have the last impression we needed redone. We took extra time to call the company and confirm with them the impressions were done to their standard and eventually got it done! A huge thank you to Bailey and the team at Lakeside hearing for bringing me back in to complete it to a different companies standard with no additional cost. I would highly recommend this team for their excellent customer service and attention to detail.
Susann M
Susann M
1734638972
I am so glad to have found a local hearing clinic. Dr. Beldi is so helpful and personable. In past years I have been to numerous clinics on the coast to help family members with their hearing needs. Lakeside provided me with excellent testing and explanation and a selection of hearing aids if needed (without pressure). I would not at all hesitate to recommend Lakeside.
Laura Egeland
Laura Egeland
1733775793
I have been dealing with Lakeside Hearing for a little over a year, have been in 3 times, and one was an emergency. They fit me in right away, no problems. They are wonderful to deal with.Also being a person on PWD, my appt fees are waived .(possibly covered through pwd)Thanks for all you do for people like me, with weird hearing issues
Jen Elle
Jen Elle
1733773282
So thankful I was referred here. The staff are friendly, thorough, and considerate. Highly recommend.
Sarah Koenig
Sarah Koenig
1732818748
I noticed myself needing to repeat many things (more than normal) to my 3.5 year old daughter and decided to take her in for a hearing test. Dr Claire Beldi was the best! She was kind, patient and provided an interactive hearing test geared towards littles. My daughter still talks about the treasure chest game! After the results, we were able to come up with a plan to monitor her hearing. Would highly recommend, not only getting a hearing test (I even participated!) but this clinic itself - so welcoming from reception to the Doctors!
Great experience for my five year old, friendly staff, thorough assessment and explanations, very nice office.
clayton blight
clayton blight
1729274966
Lakeside Hearing has consistently been excellent their service is friendly professional and courteous. Any questions are readily answered and give clear concise instructions. They do an excellent job in accommodating their clients needs. Both Bailey and Claire have been great as well as their front desk staff. All are knowledgeable and efficient in their job.
carole nash
carole nash
1728343635
Olivia has been consistently patient in adjusting my ear molds to ensure my satisfaction.I am very pleased with the professional services I have received at Lakeside hearing.
Ryan Wishnowski
Ryan Wishnowski
1728080879
As always, a pleasant experience.Friendly and personable.Professional and courteous.Thank you Lakeside!
Dan Tauber
Dan Tauber
1728058340
The Ladies are very professional and offer great service.
Sean Sullivan
Sean Sullivan
1727395539
Had a hearing test, ordered hearing aids and received them all in less than a week. Worked around my schedule! Top shelf service.
Rae Kennedy
Rae Kennedy
1726544953
Bailey Sinclair has consistently provided me with excellent service. I needed a hearing aid, and she helped me choose the right one, gave me a hearing test, and even continued to offer me resources and advice after I moved away from Kelowna. Thanks, Bailey!
Mark Danyluk
Mark Danyluk
1725741822
Shandryn was thorough, explained well, cared for me and my needs with no pressure. I highly recommend her and Lakeside Hearing.
Dean Stewart
Dean Stewart
1725232955
I have been a client of Lakeside Hearing for one year and have had excellent service.
Sharon Bede
Sharon Bede
1725075277
Appreciated the great explanations of procedures, technology, and rationale for exams. Gave good advice.
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