NICHOLE SORENSEN: OUR FOUNDER
Au.D., RAUD, Doctor of Audiology

Nichole Sorensen has been providing audiologic care in the Okanagan since 1999. In 2014, she founded the Interior’s only comprehensive Audiology Clinic. With over 20 years experience, Nichole treats patients with challenges in each of our clinic’s specialities: hearing, balance and tinnitus. She has advanced training in Tinnitus Retraining Therapy (TRT) and holds an advanced competency in Vestibular Assessment and Management certified by the College of Speech and Hearing Professionals of BC.

Nichole completed a Bachelor’s Degree in Audiology in 1996, a Master’s Degree in Audiology in 1998, and a clinical Doctorate in Audiology in 2018, with emphasis on vestibular, tinnitus, and auditory processing assessment and rehabilitation. Nichole has been a longstanding clinical supervisor to UBC Audiology students. Nichole is registered in good standing with the College of Speech and Hearing Professionals of British Columbia and is a Certified Audiologist with the association of Speech-Language and Audiology Canada.

CLAIRE BELDI
Au.D., RAUD, Doctor of Audiology

BAILEY SINCLAIR
M.Sc., RAUD, Registered Audiologist

Bailey is an Audiologist with a passion for helping individuals manage vertigo, dizziness, balance disorders, hearing loss, tinnitus, and sound sensitivity. She earned her Bachelor of Health Sciences specializing in Rehabilitation Science from the University of Western Ontario in 2019 and her Masters of Science in Audiology from the University of British Columbia in 2021. Bailey holds advanced competency in vestibular assessment and management and enjoys working with individuals across all age groups. She is committed to advancing her knowledge and staying current with evidence-based research. In addition, Bailey serves as a Clinical Educator for the UBC Audiology Program. She is registered with the College of Speech and Hearing Professionals of British Columbia and is a Certified Audiologist with the Association of Speech-Language and Audiology Canada.

SHANDRYN KOZIN
B.Sc., M.Sc., RAUD, Registered Audiologist

Shandryn was raised in southern Alberta and completed both her Bachelor of Science in Speech Sciences (2018) and Master’s of Science in Audiology at the University of British Columbia (2020). She spent her first few years as a clinician along the Sea to Sky corridor with Vancouver Coastal Health. This allowed her the opportunity to serve pediatric patients, rural environments, and the hard-of-hearing community.

Shandryn and her family moved to Kelowna in 2022 and is ecstatic to be serving the Okanagan at Lakeside Hearing. She is passionate about walking alongside her patients to provide optimal care utilizing best practice guidelines and offering recommendations based on evidence based research.

Shandryn is happy to assist those in need of hearing loss management, tinnitus, pediatrics, sound intolerance, and auditory processing difficulty. She is registered in good standing with the College of Speech and Hearing Professionals of British Columbia and is a Certified Audiologist with the association of Speech-Language and Audiology Canada.

OLIVIA CAMPBELL
RHIP, Registered Hearing Instrument Practitioner

LEA DALEY
Operations Manager

Lea was born and raised in St. Albert, AB. She took both the Management Studies program as well as the Hearing Instrument Practitioner program at MacEwan University. Lea graduated with distinction from MacEwan University as a Registered Hearing Instrument Practitioner in 2005. She then received her Board Certification in Hearing Instrument Sciences through NBC-HIS (National Board for Certification in Hearing Instrument Sciences). She worked in Edmonton for many years before moving to the Okanagan with her family in 2013. Lea enjoys her role as Lakeside Hearing’s Operations Manager, which allows her to ensure all aspects of the clinic run smoothly.

SHARON TUOMI
Lake Country Office Manager

Sharon was born in Thunder Bay, Ontario. She moved to Kelowna with her family when she was in grade five, graduated from Kelowna Senior Secondary School in 2006. Since that time she has been involved in the field of health and wellness. Sharon’s holistic approach lead her to focus on her passion to integrate both body and mind into healing and wellbeing. She completed Yoga Teacher Training in 2016 and became a Certified Yoga Instructor. Sharon has expressed her enthusiasm for continuing to broaden her knowledge of the human body and is enjoying her work within Lakeside Hearing. She is very personable and as the main face at our Winfield clinic Monday through Thursday, she will ensure your individual needs are taken care of.

LYNN HAYWARD
Kelowna Office Manager

Lynn Hayward grew up in Salmon Arm, and moved to Kelowna in 2001. For the past 24 years Lynn has worked as an Infant and Toddler Educator, but after much thought has decided to pursue her interest in an Office Manager position in the medical field. Lynn enjoys administrative duties, as well as working to help others, and is excited to start out in her new career.

BAYLEE BERUB
Kelowna Office Assistant

Baylee grew up in a small town outside of Ottawa, Ontario and just recently moved to Kelowna in March 2024. She graduated from Algonquin College in 2020 with an advanced diploma in Child and Youth Care. She then graduated from Ryerson University of Toronto in 2022 with a degree in Child and Youth Care. The past couple of years have brought her different experiences and job openings, which have broadened her skill set. Baylee thrives in customer service and is enjoying her work at Lakeside Hearing. New opportunities brought her to BC, and she cannot wait to see what the Okanagan has in store for her.